Due to the nature of all our products being CUSTOM, there are NO refunds.
All transit times are estimates. Orders are shipped 7-14 days prior to your specified "need by" date. Please ensure that you provide the correct date when placing your order to ensure timely completion and shipment of your order.
We are not responsible for any delays once orders have shipped.
LOCAL PICK UPPick up orders is available for local customers. Orders are ready 2-3 days before your specified "need by" date.
Our pick up location is in O'Fallon MO The full address and instructions for pick up are outlined in the Pick Up notification email.
Local delivery is available this grad season. The fee is $10 paid prior to delivery. Delivery will happed 2-3 days prior to your need by date.
Grad Orders: Processed by your need by/graduation date. Our team recommends ordering 4 weeks prior to your graduation date.
Party Favors: Processed by your need by date. Our team recommends ordering 7-14 days weeks prior to your party.
EXCLUDES WEEKENDS/HOLIDAYS
After you have provided us with all the necessary information, we will begin the design process. You will have the opportunity to review and request revisions twice. It is important to note that any additional revisions beyond the initial two will incur a fee of $15 per revision. We ask that you carefully proofread for any spelling or grammatical errors.
I have never, EVER had a custom creation with so much precision and handled with great professionalism. The details and design are top tier as are the materials. I walked into the stadium at my son’s previous game and was stopped several times before I could sit down asking where I had got my chains, and I was so proud to show them off!!! I have been getting “custom” products for years and none have close to this! I need look no further for my personalized products from here on out!!!! You are my absolute go to, THANK YOU!!!💜
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